Returns & Refunds
If you are not entirely satisfied with your purchase, it is easy to exchange or refund. Please don’t hesitate to contact us at firstname.lastname@example.org. We will try our best to meet your request.
Kind reminder: Any addresses on the parcel are not approved as the return address. Returned packages without an authorized return address from customer service representatives will not be refunded or exchanged. We will issue a refund to your original payment method within a week.
Returns &Exchanges Policy
-Purchase can be returned or exchanged within 15 days from the delivered date.
-Items need to be unused, undamaged, and in the original packaging, ensure that all articles in the package are intact.
-Buyer is responsible for return shipping cost.
Items that do not meet these criteria will not be considered for return.
Purchase Not Eligible for Return
-Final sale item(s) is not eligible for return or exchange.
-You must email us a picture showing the problem/defect after submitting the return/exchange request online.
Your order will be fully refunded if it’s canceled within 24 hours of purchase. Please submit a help ticket from Contact Us if you decide to cancel the order.
If you have further questions/issues, please don’t hesitate to contact us at email@example.com.